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RESERVATION AND DEPOSITS:
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The system must only process
reserves received at least 3 days before the date of beginning of the
tourist services.
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To confirm your reserves, we
must have received the payment for services or the guarantee deposit.
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All payments or deposits
must be made trough our online system.
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Your credit card must be
charged alter the availability of all the services required have been
confirmed.
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Online Transaction Service
Fee: A non-refundable fee of up to US $ 9.50 per transaction is charged for
each reserve that pays us a standard fee or commission.
Tourist Packages / Tour
Reservations
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All requirement of tourist
package or tour which are confirmed, have all services guaranteed.
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The confirmation of your
reserve, must be sent by e-mail with the reservation code of each tourist
program required.
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The confirmation will only
proceed after we receive your on-line reserve or a guarantee deposit.
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The guarantee deposit is a
payment in advance of US $ 100.00, which is not refundable if the reserve is
cancelled.
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The total payment of the
packages / tours must be made 60 days prior of the beginning date of the
travel program.
Penalties:
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There will be no refund for
portions of tour / packages that haven't been used due to passenger
decision, once the tour / package is going on.
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Every cancellation made by
passenger before 60 days prior the beginning date of the tour, must be
subject to a penalty of US $ 100 of the non-refundable deposit plus US $ 25
of administrative expenses.
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Every cancellation made by
passenger, within 59 and 30 days prior the beginning date of tour, must be
subject to a penalty of 50% of the program price plus US $ 25 of
administrative expenses.
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Every cancellation made by
passenger, between 29 and 16 days prior the beginning date of the tour must
be subject to a penalty of 75% of the program price plus US $ 25.00 of
administrative expenses.
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Every cancellation made by
passenger 15 days or less prior the beginning date of the tour must be not
refundable.
Hotel Reservations:
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All requirement of hotel
accommodation which are confirmed, are guaranteed.
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The confirmation of the
reserve, must be sent by e-mail with the hotel reservation code.
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Passengers only have to show
their passports or document at the hotel and give the confirmation code.
This is enough to take the room.
Penalties:
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For every cancellation made
by the passenger, more than 16 days prior the arrival, must be subject to a
penalty of US $ 25.00 for administrative expenses.
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For every cancellation made
by the passenger, within the 15 days prior the arrival, must be subject to a
penalty of the first night amount plus the US $ 25.00
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In the case that passenger
don't arrive at the hotel (no show) at the reserved date, and haven't send a
cancellation in advance, must loose the payment of all the nights reserved.
DOCUMENTS:
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The passengers must carry
with themselves a passport or travel document depending on their
nationality, it is legal rule in Peru.
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For the discharge of the
payment of the tax IGV you will show your passport.
LIABILITY:
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Liability for services not
provided, due to negligence of Hotel Corregidor and or its employees is
limited to the real cost of the omitted services and excludes all resulting
indirect costs and consequences.
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In the event of the above,
Hotel Corregidor will make its best effort to provide alternative
arrangements at the same cost, subject to availability.
EXECUTION OF REIMBURSEMENT OF THE PACKAGES,
TOUR, ACCOMMODATION OR TICKETS
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If Hotel Corregidor fails to
fulfill its obligation for services, hotels, meals and or transportation as
indicated in the travel program, a reimbursement will be provided within 30
days of the client submitting a claim or write out authorization from any of
our local or foreign agents.
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No claims will be considered
if made later than 60 days after termination of the tour.
RESPONSIBILITIES AND OBLIGATIONS:
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Hotel Corregidor is
responsible for providing all the services and accommodations exactly as
advertised on the web site.
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In case of strikes or
political manifestations, natural disasters, severe weather or any other
acts of nature, Hotel Corregidor is not responsible for the services not
provided.
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If for any reason the
transportation chosen by the passenger (bus, flight, train, etc) don't
arrive to destiny at the date and hour programmed for take tour or program
reserved , Hotel Corregidor and the Tour Operator deny all responsibility
for not bringing the tour or package services; these services will not be
reprogrammed. Tour operator will bring the services only from the portion
considered after the arrival of passengers. The portion of the program lost
for this reason is not refundable.
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Hotel Corregidor, it's
intermediaries and employees are not responsible for loss, damage or injury
related to services or accommodations provided by the railroads, bus
companies, tour companies, tour employees, boat companies, airlines and or
hotels. All of the above are subject to local laws of the country where the
services are provided.
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Hotel Corregidor reserves
the right to alter the program of any package / tour.
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